I’ve Scheduled My Chemotherapy, Now I’m Off to get a Doctors Opinion.

My neighbor, “Bob”, invited us over for a beer to proudly tell me how he had signed up to have an energy audit performed on his home and he recognized our company name, EnergyLogic.  The reason for the audit?  His surgical patientenergy bills have been very high and he has decided to get solar installed; the audit will qualify him for some additional rebates.

I couldn’t resist … “Tell me a little bit about what you’re getting done?” I asked him.  He was very excited to describe how helpful the solar company had been to do all the work to analyze his bills, design a system to meet his current needs, do all the paperwork for the federal rebate (that went directly to them to help reduce the cost of the system) and to work out all the financing with the utility that would bring his average electric bills down from $250/month to a fixed rate of only $180 … for the next 40 years.

I tried not to sigh too loudly or garner the stink-eye from my wife, but I just had to ask, “So, what are the putting in?”

“A 16kW system,” he replied.  “Just 4kW short of commercial grade.”  He seemed almost proud, as if the solar sales person had convinced him this was a good thing.

“Seriously?”

“Yup.”

Ugh … here comes the stink-eye.  I’d better hold my tongue.

Bob’s a pretty smart guy – he owns his own business, he has an engineering degree and I’ve always found him to be pretty thoughtful about things.  However, this seems like signing up for chemotherapy because you aren’t feeling well, and then making the appointment to see your doctor.

Don’t get me wrong – I’m not against solar (or chemotherapy) – when it makes sense, but to go down that path without first having a full check-up performed seems a bit ill-considered.  I can’t fault Bob so much, I think he was duped by one of the less scrupulous solar sales people.  After all, why would they recommend an audit before they did the specifications for the system and had a signature on the dotted line?  What if they lost the sale?

I can understand after-the-fact audits (to qualify for rebates) in situations like a furnace that has stopped working or some other time-sensitive event.  But it still baffles me that utilities and others allow such expensive and questionable work to be performed and the homeowner will still qualify for the rebates before having an audit performed.

Back to Bob – With such an investment already underway I tried to choose my words carefully.  I told him our auditors could probably make some additional efficiency recommendations he should consider.  They would likely help decrease his actual energy use whereas the solar system was merely controlling the cost.  Unfortunately, my genteel way of saying, “You did this backwards,” was not lost on Bob and I could see the look of dread on his face.  On the bright side, I enjoyed the free beer and at least for a moment, Bob wasn’t too mad.  What else can you do?

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Will Lorey
COO
EnergyLogic, Inc.

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